• Responding to customer inquiries via online chat in a timely and efficient manner.
  • Keeping up to date with company policies, procedures, and products to effectively answer customer questions.
  • Providing feedback to the management team on areas for improvement in the customer support process.    
  • Maintaining a high level of customer satisfaction by demonstrating empathy, patience, and a positive attitude.  
  • Providing customers with product and service information as needed.
  • Escalating complex issues to higher authorities or departments as necessary.
  • Overall, as a chat support executive, you will play a crucial role in ensuring the satisfaction of the customers and maintaining the reputation of the company.
  • It is very important that you have a Android Mobile Phone.

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
15 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Jul 07, 2023
Posting Date:
Jun 06, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
40-49%

ADA Empire

BPO · 11-50 employees - Lahore

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