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Posted Mar 22, 2023 154 views
PKR. 20,000 - 35,000/Month
A Customer Service Representative in Adam Bernards Solicitors is responsible for providing professional and courteous customer support and assistance to clients and potential clients.
Duties and Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner.
- Answering incoming calls and greeting clients and potential clients in a professional and courteous manner.
- Responding to client inquiries about legal services, fees, and processes.
- Scheduling appointments with manager and coordinating meetings between manager and clients.
- Assisting with billing and collections processes.
- Providing general administrative support to the law firm.
- Maintaining accurate and up-to-date client files and records.
- Providing excellent customer service experience to clients to help maintain client satisfaction and loyalty.
- Ensure following Customer Service script provided by Company.
- Handle and resolve customer complaints.
- Have a depths Knowledge of MS Office and data Entry.
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 22, 2023
Posting Date:
Mar 22, 2023
Adam Bernards Solicitors
Business Development · 51-100 employees - Lahore
..
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