The job responsibility of the Q&A Analyst is to record and listen to live calls. To use a checklist to determine if the agent handles the call according to QA standards and guidelines. Based on the results of the checklist, To assign an overall score for the call.
Salary is negotiable.
The candidates having remarkable english speaking skills are encouraged to apply.
Adam Technologies; one of the leading offshore services providers in Pakistan. Information Technology is the main area of our expertise and we have the most experienced staff to achieve up to the requirements of our clients. Presently we are on different projects in USA & Canada.