A computer lab assistant provides lab users with assistance on hardware issues, installing and using software programs, printing documents and understanding and using certain operating systems.
- Offers general consultations for people who are working or studying in the lab.
- Provides instruction to all lab users on proper use of all equipment.
- Makes sure food and beverages are not consumed in close proximity to computers.
- Monitors files and programs that are downloaded on to the computers to make sure spyware, malware and other dangerous programs are not downloaded.
- Conducts regular maintenance on the computers in the lab.
- Maintains inventory of supplies, places orders and records of maintenance activities.
- Performs regular software backups.
- Changes toner in printers, adds paper and otherwise ensures proper functioning of all printers in the lab.
- Sets up and shuts down the lab according to work hours.
- Guides lab users to safety in the event of a fire or other emergency.
- Bachelor’s degree in Computer Science, Computer Engineering or a related field.
- Knowledge of computer systems, hardware and various types of software.
- Knowledge of how to operate, maintain and care for printers, projectors, scanners, speakers and other equipment used in conjunction with computers.
- Knowledge of tests that must be performed on computers to maintain optimal function.