Quality Assurance Officer

Advertising Hands Verified

Lahore , Pakistan

Posted 4 days ago 65 views Report Job

PKR. 30,000 - 45,000/Month

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Job Description

Talented candidates are required for QA Career positions in one of the most leading and fastest-growing industries of Digital Services in Pakistan;

Tasks for QA Executive:

  • Evaluation of Sales calls by listening to them and marking them according to the defined standards.
  • Analyzing the trend of agent mistakes and later on conducting sessions to improve it.
  • Must have sound knowledge of FCR.
  •  Should have sound knowledge of disposition auditing.
  • QA Officer should know Reporting Management. He would be responsible for calibration with the Sales Manager and the agents.
  • Candidate having CALL CENTRE experience will be preferred

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 24, 2021
Posting Date:
Feb 23, 2021
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Advertising Hands

Call Center · 101-200 employees - Lahore

pIRG Digital is one the leading digital services provider in North America. We are your one stop shop for all digital services for home and business. We offer competitive prices and guarantee the best customer experience. We value all of our customer and take great pride in servicing all of North Am ...Read More

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