Talented candidates are required for QA Career positions in one of the most leading and fastest-growing industries of Digital Services in Pakistan;

Tasks for QA Executive:

  • Evaluation of Sales calls by listening to them and marking them according to the defined standards.
  • Analyzing the trend of agent mistakes and later on conducting sessions to improve it.
  • Must have sound knowledge of FCR.
  •  Should have sound knowledge of disposition auditing.
  • QA Officer should know Reporting Management. He would be responsible for calibration with the Sales Manager and the agents.
  • Candidate having CALL CENTRE experience will be preferred

Note: There will be a speaking test.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jun 26, 2021
Posting Date:
May 26, 2021

Advertising Hands

Call Center · 101-200 employees - Lahore

pIRG Digital is one the leading digital services provider in North America. We are your one stop shop for all digital services for home and business. We offer competitive prices and guarantee the best customer experience. We value all of our customer and take great pride in servicing all of North America. We sell Cable, Satellite, Internet, Phone, Security, Automation & Energy services across the United States & Canada. We are partners with the leading Telco , Digital , Security, & Utility services providers in the region and have more than 5 Million customers. We value quality over quantity and hire the best resource for each project. We offer a competitive salary and guarantee a stable , secure and long term employment with tremendous growth opportunity. Feel Free to apply and get to know more about us./p

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