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Job Description

We are one of the biggest insurance brokerage houses in the UAE and looking for a Telemarketing Executive for a home-based position to start immediately.

We are looking for someone who has a Telesales experience and is comfortable doing cold calling.

Telemarketing Executive JD and job details

Work Remotely: Yes

Hours: 51.5 hours per week

Working Hours: 10:00 AM to 7:30 PM PKT (9:00 AM to 6:30 PM GST) Sundays to Thursdays and 10:00 AM to 2:00 PM PKT (9:00 AM to 1:00 pm GST) On Saturdays

Telemarketing Executive duties and responsibilities:

  • Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Influence customers to buy the company products and by following a prepared sales script to provide excellent service.
  • Action revival and recycle leads, obtain customer information and update request status.
  • Complete new lead requests by registering customer’s information in the lead form system & to assign it to the appropriate business units.
  • Maintains operations by following policies and procedures; reporting needed on daily basis.
  • Determine eligibility by comparing client information to requirements & access insurance portal to check on the value.
  • Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.
  • Answer customers’ calls & ensure calling back missed and abandoned calls. 
  • Support the unit manager in any additional assignments. 

Desired Skills:

  • Proven experience in telemarketing representative, sales, customer service or relevant position.
  • Excellent communication and presentation skills
  • Patient and able to handle customers rejection
  • Persistent and result oriented 
  • Skilled on negotiation
  • Technical requirements:
  • Laptop / Desktop (Core i5 10th or 11th gen, 6-8gb ram, 500gb - 1TB hard disk)
  • Headset - noise cancelling USB based headset
  • Internet speed - 10mbps
  • Uninterrupted power supply system
  • Quiet background facilitating outgoing calls

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
May 09, 2021
Posting Date:
Apr 08, 2021
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Afia Insurance Brokerage LLC

Insurance / Takaful · 301-600 employees - Islamabad, Karachi, Lahore, Rawalpindi


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