The primary responsibility of Assitant Manager Quality Assurance, is to ensure the customer service standards are followed by critically reviewing every aspect of staff calling etiquettes, product knowledge, Service Standard etc. Responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer’s experience. The responsibility also covers the department staff supervision and contribution in department policy making.
Aftab Currency Exchange Ltd. is a UK incorporated Company that is part of the well-established Aftab group companies and has been operating in the North West of England since 2002. Our head office was the starting point of the UK success story when we commenced business with retail clients and two b ...Read More