Admin Related Tasks

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Re-direct calls as appropriate and take adequate messages when required
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Dealing with any inquiries at the reception
  • Communicate with clients and vendors
  • Liaise with staff in other departments
  • Ensuring that the reception area is tidy and clutter free
  • File and maintain records
  • Receive and sort daily mail/deliveries/couriers
  • Order and maintain stationary, kitchen supplies and janitorial equipment
  • Assist in the planning and preparation of meetings, conferences and conference telephone calls
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges and work with the Hr and admin department.

After Sales Related Tasks

  • Creating the Reports regarding Customers Complaints all over Pakistan.
  • Creating reports to arrange the Parts as per complaints from Market.
  • Verification of Warranty Cards and creation of Customers Database
  • Daily basis Calls to end customers to ensure the quality of product.
  • Managing the Spare parts and complaints in AGE ERP CS Module
  • Oversee all the office affairs regarding Customer Services in the absence of HOD
  • Follow up of Customer Complaints all over Pakistan Customer Services Canters.
  • Solving the problems of Branches regarding Customer Services.
  • Making the reports & data about the Installers all over Pakistan.
  • Issuance of Missing Warranty Cards required by customers.
  • Receive and launch the complaint received by calls, email or sms.

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Administration
Job Location:
Gender:
Female
Age:
22 - 28 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Nov 17, 2019
Posting Date:
Oct 16, 2019

Afzal Group of Electronics

Electronics · 301-600 employees - Lahore

Afzal Group grew to a leading home Appliances selling Company in Pakistan, in a very short span of time. This was achieved by the tireless efforts of our devoted Management, highly motivated professionals and dedicated team work, committed to excel in the quality and services.

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