·         Receive/transfer/divert calls and connect all international, upcountry & local/conference calls

·         Maintain records of personal/official calls, and check bills for personal/official calls and charge accordingly

·         Receive and convey messages to respective staff

·         Maintain telephone directory timely

·         Inform staff about their visitors and guide them to the meeting point

·         Maintain PABX / OCTOPUS/ VIDEO CALL system and prepare a daily report about complaints and other incidents regarding system, extensions and telephone lines

·         Ensure that the reception area is well-maintained

·         Assist the Admin Officer in daily routine administrative tasks

·         Carry out any other task as and when assigned by the supervisor

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
AKESP - South Region
Job Location:
Karimabad, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year (Must have one year outbound and inbound call centre experience)
Apply Before:
Dec 28, 2019
Posting Date:
Dec 10, 2019

Aga Khan Education Service, Pakistan

Education/Training · 301-600 employees - Karachi

Aga Khan Education Service, Pakistan (AKES,P) is a network of educational institutions that combines the operation of 159 schools and 5 hostels with the management of programmes to enhance the quality of teachers, academic resources and learning environments in Pakistan through community partnerships and long-term interventions. It is one of the largest third-sector networks of educational institutions in Pakistan and part of an international network of over 200 schools spread in 8 countries of the world under the Aga Khan Development Network (AKDN). Reaching out to the remotest areas of the country, AKES,P has been providing quality education in the region for the past 110 years. It is a direct provider of education for nearly 36,000 students from pre-primary to higher secondary levels and facilitates access to higher education through the provision of scholarships, hostels and other educational support services.With more than 2,000 employees, of whom over 1,500 areteachers, AKES,P is also supported by over 2,000 volunteers. In Gilgit-Baltistan and Chitral, the first AKES,P schools were setup in the 1940s; since then they have contributed significantly toincreasing the literacy rates and social development in theremote, mountainous, harsh and ecologically fragile regions ofNorthern Pakistan. AKES,P currently operates 151 schools inGilgit-Baltistan and Chitral, providing education to over 27,000students, of which 54% are girls. Through these efforts, AKES,Pis continuing to play a critical role in women’s development inthe region. In the Southern Region, AKES,P operates four schools in Karachi,three in Hyderabad and rural Sindh and one in Hafizabad,Punjab, with over 8,900 students. All AKES,P schools follow theNational Curriculum but place special emphasis on the teachingof English, Mathematics, Science and the increasing use ofInformation and Communication Technologies (ICT).

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