Posted Nov 26, 2018 34 views
JOB SUMMARY:
A Medical Receptionist mainly performs administrative duties, including greeting patients and visitors, providing information related to lab test, handling phone calls, processing laboratory test requests and performs phlebotomy of patients.
REGULAR DUTIES/RESPONSIBILITIES
- Greet patients and visitors
- Check and confirm test requirements with patients and give necessary verbal / written information/ instructions so that the specimens are collected as per the lab test requirements
- Handle cash and credit transaction according to the laboratory policy on a daily basis
- Handle telephone enquiries regarding lab tests and take patient’s appointments for special test
- At Phlebotomy Centre perform phlebotomy of patient and process specimen as per test requirement
PERIODIC DUTIES/RESPONSIBILITIES
1. Train new or junior staff according to Laboratory Policy as and when required.
2. Co-ordinate regarding maintenance /IT related issue to concern department.
3. Supervision of collection unit when assigned.
KNOWLEDGE AND COMPETENCIES
- Good communication skills both in English and Urdu.
- Excellent Customer Services Skills
- Ability to operate a computer.
- Knowledge of various collection containers
- Able to perform painless phlebotomy
- Possess a pleasant personality.
- Ability to work in an environment with multiple interruptions.
- Ability to remain patient and calm in a stressful environment.
Job Details
Aga Khan University & Hospital
AKU brings international expertise to bear upon the establishment and enhancement of its current and future programmes and services through ongoing partnerships with prestigious overseas institutions. Additionally, in line with its commitment to the advancement of the status and professional opportunities for women, the University seeks similar collaborations to strengthen women-oriented professions such as nursing and teaching. Through its Medical College, School of Nursing and teaching Hospital, its Institute for Educational Development, Institute for the Study of Muslim Civilisations and the Examination Board, the University educates while contributing to the development of the areas in which it operates. AKU is a non-denominational institution open to all, irrespective of religion, ethnicity, gender or national origin. Forty-four per cent of the University's faculty are women, many in senior posts. Fifty per cent of students in the Medical College are also women. The University's admission policy is needs-blind and based on merit. For 2006-07, almost half of the students receive financial aid. While the University sets its sights on the latest breakthroughs in health sciences and technology, as well as the application of well-proven and appropriate technologies that have been insufficiently applied in Pakistan, it also seeks to integrate systems of values, ethics and principles. In doing so, AKU is an important force for pluralism, teaching the skills of critical thinking, analysis and problem-solving, while inculcating moral reasoning, ethics and respect for others. In its first two decades, AKU's major focus was in the fields of health and education. In the decade ahead, the University plans to step beyond professional education towards becoming a comprehensive university. Following the liberal arts model, a Faculty of Arts and Sciences will be established on a new campus in Karachi and East Africa. It will develop skills in critical thinking and analysis, raise proficiency in verbal and written communication, enhance human resource development in the region, and advance understanding in particular academic disciplines. Another programme under consideration is an Institute of Human Development, which will be dedicated to advancing the understanding of the effects and conditions of early childhood on subsequent well-being and performance, and the application of this understanding to the development of interventions and evaluation to assess their potential efficacy and applicability.
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