Team Manager - Call Center

Aims Technologies Verified

Faisalabad , Pakistan

Posted Sep 23, 2021 100 views

PKR. 40,000 - 50,000/Month

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Job Description

  • He/She has the responsibility to supervise, plan and mange functions concerned to call center environment and review the operations of the agents as well.
  • He/She has to responsibility to work as an information source to answer operator questions, assigning tasks, following up and giving instructions as needed.
  • It will be also needed to perform the basic duties such as preparing and directing schedules, monitoring attendance of operators, scheduling breaks and shifts as necessary.
  • Handling outbound activities from external customers.
  • Handling incoming requests from external customers by e-mail or Fax and management their inquiries or requests.
  • Providing information on complaints regarding specific services.
  • Selling products and placing customer orders in the computer system.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Sales & Operations
Job Location:
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Oct 01, 2021
Posting Date:
Sep 23, 2021
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Aims Technologies

Call Center · 51-100 employees - Faisalabad

Aims Technologies is the largest B2B third party BPO service provider in Pakistan operating since December 2009. A supportive environment where employee growth is encouraged. In return we expect hardworking individuals with a strong desire for success. We are looking for innovative people who are ...Read More

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