Customer Service Representative

Akas Associates Unverified

Lahore , Pakistan

Posted Nov 14, 2020 454 views Report Job

PKR. 25,000 - 35,000/Month

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Job Description

We are looking for "Customer Service Representative" male and female

  •  Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  •  Maintains and updates customer information as necessary
  •  Calmly attempts to resolve and de-escalate any issues
  •  Escalates calls to supervisor when necessary and appropriate
  •  Responds to requests for assistance and/or possible processing of authorizations
  •  Tracks call-related information for auditing and reporting purposes
  •  Provides feedback reports on call issues related to downtime and/or training issues
  •  Up sells to customers as necessary

Job Details

Industry:
Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Dec 15, 2020
Posting Date:
Nov 14, 2020
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Akas Associates

Services · 1-10 employees - Lahore

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