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Posted Sep 29, 2021 6 views
PKR. 80,000 - 125,000/Month
Supervise all customer care department activities.
- Supervise and provides confidential administrative assistance to Customer care department
- Greets Clients/Visitors to maintain a professional image.
- Ensure Communication/coordination with all the representatives involved in Customer care department to allow the most effective flow of process.
- Ensure that customer care team is guiding and dealing with Client’s installments, transfers and refunds according to the standards.
Serves as a liaison with external institutions, other office executive with chairman.
- Supervise for customer care support till client’s presence in Al Bari premises.
- Escort client to the relevant floor/department/person through customer care team and as required.
- Supervise the team for clients with documents and receipts.
- Ensure that team is properly facilitating client at the time of booking or while depositing installments.
- Ensure that clients query is properly addressed and its forwarded to designated authority.
- Serves as a liaison of client with documentation, accounts and legal department.
- Supervise in coordination, direction, and fulfillment of special tasks given to Customer care department by the Chairman.
- Perform additional job-related duties as assigned.
Requirements:
- Graduate/ Bachelor’s degree or higher
- Fast learner and active
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentation
- Client Management Negotiation Skills
- Confident
- Interpersonal Skills
- Seven (7) to Ten (10) years of experience in industry
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Masters
Degree Title:
Sales and Marketing
Career Level:
Department Head
Experience:
7 Years - 10 Years
Apply Before:
Oct 30, 2021
Posting Date:
Sep 29, 2021
Al-Bari Group Of Companies
Real Estate/Property · 11-50 employees - Rawalpindi
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