Apply For This Job

Close
or

Job Description

Job brief

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

·         Understand customer needs and develop plans to address them

·         Identify key staff in client companies to cultivate profitable relationships

·         Resolve customer complaints quickly and effectively

·         Forward upselling and cross-selling opportunities to the sales team

·         Promote high-quality sales, supply and customer service processes

·         Aim to preserve customers and renew contracts

·         Approach potential customers to establish relationships

·         Gain solid knowledge of competitors

Requirements

·         Proven experience as a Client Relationship Manager

·         Knowledge of customer relationship management (CRM) practices

·         Experience in sales or customer service is preferred

·         Problem-solving attitude

·         Excellent communication skills

·         Aptitude for fostering positive relationships

·         Teamwork and leadership skills

·         Customer-oriented mindset

·         BSc/BA in Business Administration or similar field

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Oct 09, 2018
Posting Date:
Sep 09, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Al Fazee

Information Technology · 1-10 employees - Hyderabad, Karachi

Alfazee

Similar Job Titles

Customer Relationship Officer

Abacus Consulting, Peshawar, Pakistan
Posted Nov 08, 2018

Senior Relationship Officer

Posted Nov 08, 2018

Relationship Officer

Jubilee Life Insurance, Lahore, Pakistan
Posted Nov 06, 2018
View All