Posted Mar 16, 2020
Job brief
We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
· Understand customer needs and develop plans to address them
· Identify key staff in client companies to cultivate profitable relationships
· Resolve customer complaints quickly and effectively
· Forward upselling and cross-selling opportunities to the sales team
· Promote high-quality sales, supply and customer service processes
· Aim to preserve customers and renew contracts
· Approach potential customers to establish relationships
· Gain solid knowledge of competitors
Requirements
· Proven experience as a Client Relationship Manager
· Experience in sales or customer service is preferred
· Problem-solving attitude
· Excellent communication skills
· Aptitude for fostering positive relationships
· Teamwork and leadership skills
Additional Roles /Responsibilities
You will be working directly with Company founder and will be assigned additional roles and responsibilities
Interview Requirements
Due to international Availability we will be using What's app / Skype to conduct the interview.
Working Requirements
This role will be as Dedicated Freelancer to work with local team members
Job Details
Alfazee Partners
pAlfazee/p
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