Posted Jun 06, 2023 223 views
Responsibilities:
- Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
- Identifying and evaluating state-of-the-art technologies; defining user requirements.
- Establishing technical specifications and majorly producing quality services according to the best customer-services standards; contributing information and analysis to organizational strategic plans and reviews.
- Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Improve operational systems, processes and policies to support management reporting, information flow and management, business processes and organizational planning.
- Meet the department’s financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Prepare the department’s performance reports by collecting, analyzing, and summarizing data and trends.
- Undertake the development, implementation, monitoring and reporting of the Operations Plan to meet the strategic goals and interests of the alliance.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements:
- 4 to 5 years of professional experience including 3 years in BPO operations management.
- Business degree with IT background preferred.
- Tech-savvy.
- Inspiring leadership, interpersonal, and people management skills.
- Excellent analytical, communication, presentation, and problem-solving skills.
- Entrepreneurial, passionate, highly organized, and customer-focused.
- Must be flexible with rotational shifts.
Skills
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
Al-Khair Gadoon Ltd
pSince 1980, Al-Khair Group has been providing carefully engineered products for the highest levels of comfort to create a sleep environment that is suitable for all. By conducting detailed researches on the sleeping patterns of all ages, we master the art of giving you a restful sleep throughout the night. Innovating from an industrial partnership with Shell (Singapore) & BASF (Korea), Five Star Foam has now become a household name. Our outlook revolves around ensuring our customers’ health, which cannot be attained without a healthy sleeping pattern. Our customer is not in our store to look at a sea of white rectangles; they are there to find a better night’s sleep, to wake up without pain and to aid in their better tomorrow and this is our sales culture. Our vision has always been focused at providing a good night's sleep. When you buy from us, you're not only buying the highest quality products made with care and excellent craftsmanship but also and more importantly, a restful slumber. Five Star has gradually made its name in the market and is now considered one of the most reliable brand that is instantly associated with comfort, luxury and tranquility. At Five Star, we strongly believe in ‘Tomorrow Starts Tonight’./p
What is your Competitive Advantage?
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
