· Responsible for dealing with clients and Customer Services
· Identify and assess customers’ needs to achieve satisfaction
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Build sustainable relationships of trust through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
• Al-Noor MDF Board Division, a part of Al-Noor Sugar Mills Ltd. was the first to introduce MDF board in Pakistan, by establishing first MDF manufacturing plant. • The company focus on product innovation and consistent improvement in quality, design to stand-out from the crowd and keeping ahead of the competition and keeping up with the trends. • To this day, till now, the company is the market leader in MDF board in the country; however, with many new entrants and imported products from international markets, the dynamics of the market are changing.