Posted May 24, 2026 27 views
Alfamix is seeking a dedicated Operation Administrator to oversee and streamline daily operational activities, ensuring smooth workflow and timely service delivery. This role requires managing a team of 10 persons, fostering strong communication and coordination among team members to achieve optimal efficiency. The ideal candidate will leverage their expertise in project management, inventory management, and supply chain coordination to support continuous improvements in customer satisfaction and operational excellence. By maintaining vendor relationships and implementing workflow automation, the Operation Administrator plays a key role in driving company profitability and service quality.
This role also involves hands-on engagement with client interactions, including handling inquiries, resolving issues, and negotiating contracts to secure new business opportunities. The ability to analyze customer data to optimize routing and scheduling will support resource management and cost reduction. The position requires strong organizational skills, compliance management, and attention to detail, supporting maintenance schedules for the vehicle fleet and general administrative duties aligned with company goals and regulatory standards.
Responsibilities
- Supervise and manage a team of 10 persons, ensuring operational efficiency and timely completion of tasks.
- Analyze customer databases to develop optimized daily and weekly road plans that maximize resource utilization and customer satisfaction.
- Engage in proactive outreach including cold calling to identify and secure new business opportunities in line with company growth strategies.
- Maintain and strengthen relationships with existing clients to foster loyalty and repeat business through attentive service and consistent follow-up.
- Negotiate contracts with clients and vendors, ensuring agreements support company profitability and comply with internal policies.
- Serve as the primary contact for client calls, addressing complaints and resolving service-related issues promptly and effectively.
- Respond to customer emails and requests in a timely manner, ensuring high standards of customer service.
- Oversee the regular maintenance and servicing schedules for the companys vehicle fleet to ensure safety, reliability, and compliance with regulations.
- Coordinate vendor management and supply chain activities to maintain uninterrupted operational workflows.
- Implement workflow automation tools and document control processes to enhance operational transparency and efficiency.
- Manage compliance requirements, ensuring all operations adhere to legal and company standards.
- Perform additional administrative duties as assigned by management to support overall business objectives.
Skills
Job Details
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