Customer Sales Representative (CSR)

ALM Solutions BPO Unverified

Lahore , Pakistan

Posted Jan 11, 2020 107 views Report Job

PKR. 18,000 - 50,000/Month

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Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Details

Job Channel:
Industry:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gulberg, Lahore, Pakistan
Gender:
Female
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Experience:
Fresh - Less than 1 Year
Apply Before:
Feb 10, 2020
Posting Date:
Jan 11, 2020
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ALM Solutions BPO

Call Center · 51-100 employees - Lahore

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