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Posted Jan 11, 2020 4 views
PKR. 18,000 - 50,000/Month
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Skills
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Gender:
Female
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Experience:
Fresh - Less than 1 Year
Apply Before:
Feb 11, 2020
Posting Date:
Jan 11, 2020
ALM Solutions BPO
Call Center · 51-100 employees - Lahore
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