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Job Description

  • Fresh candidate are highly appreciated.
  • Night Shift. Monday-Saturday.
  • Evening Shift Timing: 1pm to 10pm
  • Night Shift Timing: 10pm to 7am
  • Applicants with positive attitude, good listening and communication skills will preferred.

Responsibilities:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and access customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Job Channel:
Industry:
Total Positions:
33 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Female
Age:
18 - 28 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
FA,BA
Career Level:
Intern/Student
Experience:
1 Year - 2 Years (Customer handling Skill)
Apply Before:
Nov 06, 2018
Posting Date:
Oct 08, 2018
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AlShams Technologies

Education/Training · 51-100 employees - Rawalpindi

Call center

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