Apply For This Job

Close
or

Job Description

  • Fresh candidate are highly appreciated.
  • Night Shift. Monday-Saturday.
  • Evening Shift Timing: 1pm to 10pm
  • Night Shift Timing: 10pm to 7am
  • Applicants with positive attitude, good listening and communication skills will preferred.

Responsibilities:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and access customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Job Channel:
Industry:
BPO
Total Positions:
33 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Female
Age:
18 - 28 Years
Minimum Education:
Intermediate/A-Level
Degree Title:
FA,BA
Career Level:
Intern/Student
Experience:
1 Year - 2 Years (Customer handling Skill)
Apply Before:
Nov 06, 2018
Posting Date:
Oct 08, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Alshams Technologies(Pvt)Ltd.

BPO · 51-100 employees - Rawalpindi

Al Shams Technologies Private Limited is a leading BPO company,We have different kinds of projects running. Call Centers, Web Designing & Currently we are working Online Quran Teaching project.

Similar Job Titles

Customer Support Representative

Travel Solutions, Karachi, Pakistan
Posted Oct 17, 2018

Customer Support Representative

Continental Car Hire Ltd, Lahore, Pakistan
Posted Oct 17, 2018

Customer Support Representative

Continental Car Hire Ltd, Lahore, Pakistan
Posted Oct 05, 2018
View All