Posted Oct 08, 2018 4 views
- Fresh candidate are highly appreciated.
- Night Shift. Monday-Saturday.
- Evening Shift Timing: 1pm to 10pm
- Night Shift Timing: 10pm to 7am
- Applicants with positive attitude, good listening and communication skills will preferred.
Responsibilities:
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and access customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Details
Al Shams Technologies Pvt Ltd
Al Shams Technologies Private Limited,A leading IT Company,Currently We are working on various projects related of IT.and the major project we are working is Tanzil-ul-Quran,We teach Quran-e-Pak with proper Tajweed in united states,Canada,Australia,united kingdom and the whole Europe to kids and we also teach Arabic and Urdu language to the foreigner students. We also providing IT services to the local market in Pakistan.
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