Posted Oct 25, 2016 10 views
We need motivated and experience individual who has expertise in providing desktop support. Selected candidate will be responsible for providing helpdesk support to our end-customers in North America.
Language Skills Required: Fluent in English read /write / verbal. Must be able to Host and provide consultation to end customers
Important Note: This is a Rotational Shift job.
Job Description:
Selected Candidate will be responsible:
- for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements the solution.
- Respond to queries either in person or over the phone.
- Respond to email messages for customers seeking help.
- Migrating windows
- Troubleshooting applications issues.
- Connecting to domains.
- Must have working knowledge of Java, Windows 7, Windows 10 operating systems, MS Office 2010, 2013, 2016/Office 365, Active Directory and Microsoft Exchange and must also have the ability to troubleshoot complex problems.
Job Details
AMCO International
AMCO International was established in 1999. We provide end to end technical support to businesses in North America. -Avaya Cisco Nortel Phone Systems -Hosted Phone Systems -Microsoft Server 2008, 2012 and Exchange -SIP Lines - Logo and web design service -Maintenance and Technical Support -Contracted Maintenance -Network Assessment -Project Management
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