IT Support Specialist Tier 1 & 2

AMCO International Verified

Karachi , Pakistan

Posted Oct 09, 2018 1281 views

PKR. 20,000 - 40,000/Month

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Job Description

If you're a motivated, experienced individual who has expertise in providing desktop support in Windows 7, 10 Ubuntu, MAC OS, and willing to learn new technology; we have a spot for you.  

Must have minimum of three years of hands-on experience supporting users in fast-paced environment. Successful candidate will be responsible for providing helpdesk support to our end-customers in North America.

Language Skills Required: Must be fluent in English read /write / verbal. Must be able to Host and provide consultation to customers without hesitation 

Important Note: This is a Rotational Shift job.

Job Description:

Selected Candidate will be responsible:

  • For providing technical assistance and support related to computer systems, hardware, and Database issues. Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solution.
  • Respond to queries either via chat or over the phone.
  • Respond to email messages for customers seeking help.
  • Migrating/upgrading windows
  • Ability to write queries 
  • knowledge about Microsoft Dynamics
  • Troubleshooting windows and Microsoft applications issues. 
  • Must have hands-on working experience.
  • It would be Plus point if you know how to write login script and expertise working in Microsoft domain environment.
  • It would be Plus point if you know how to work in Linux Red Hat 

Job Details

Total Positions:
3 Posts
Job Shift:
Job Type:
Full Time/Permanent
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
25 - 40 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Nov 09, 2018
Posting Date:
Oct 09, 2018
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AMCO International

Information Technology · 11-50 employees - Karachi

AMCO International was established in 1999. We provide end to end technical support to businesses in North America. -Avaya Cisco Nortel Phone Systems -Hosted Phone Systems -Microsoft Server 2008, 2012 and Exchange -SIP Lines - Logo and web design service -Maintenance and Technical Suppor ...Read More