Posted Oct 09, 2018 12 views
If you're a motivated, experienced individual who has expertise in providing desktop support in Windows 7, 10 Ubuntu, MAC OS, and willing to learn new technology; we have a spot for you.
Must have minimum of three years of hands-on experience supporting users in fast-paced environment. Successful candidate will be responsible for providing helpdesk support to our end-customers in North America.
Language Skills Required: Must be fluent in English read /write / verbal. Must be able to Host and provide consultation to customers without hesitation
Important Note: This is a Rotational Shift job.
Job Description:
Selected Candidate will be responsible:
- For providing technical assistance and support related to computer systems, hardware, and Database issues. Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solution.
- Respond to queries either via chat or over the phone.
- Respond to email messages for customers seeking help.
- Migrating/upgrading windows
- Ability to write queries
- knowledge about Microsoft Dynamics
- Troubleshooting windows and Microsoft applications issues.
- Must have hands-on working experience.
- It would be Plus point if you know how to write login script and expertise working in Microsoft domain environment.
- It would be Plus point if you know how to work in Linux Red Hat
Job Details
AMCO International
AMCO International was established in 1999. We provide end to end technical support to businesses in North America. -Avaya Cisco Nortel Phone Systems -Hosted Phone Systems -Microsoft Server 2008, 2012 and Exchange -SIP Lines - Logo and web design service -Maintenance and Technical Support -Contracted Maintenance -Network Assessment -Project Management
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