We are looking for a Call Center Trainer to join our institute.


Responsibilities:



  • Organize classroom-style seminars about product features and sales techniques.

  • Conduct role-playing activities to develop interpersonal skills.

  • Identify individual and team skills gaps

  • Schedule regular training sessions.

  • Ensure new hires take on basic sales training courses, including communication and troubleshooting skills.

  • Coordinate mentorship programs for new customer service representatives.

  • Maintain updated records of training curricula and material.

Timings: 8 PM - 5 AM (MON-FRI)

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Age:
23 - 30 Years
Minimum Education:
Bachelors
Degree Title:
Experience in sales or customer service positions is a plus
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Experience in sales or customer service positions is a plus)
Apply Before:
Apr 23, 2021
Posting Date:
Mar 22, 2021

Satellite BPO

Call Center · 11-50 employees - Rawalpindi, Islamabad

pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p

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