Posted Mar 22, 2021 23 views
We are looking for a Call Center Trainer to join our institute.
Responsibilities:
- Organize classroom-style seminars about product features and sales techniques.
- Conduct role-playing activities to develop interpersonal skills.
- Identify individual and team skills gaps
- Schedule regular training sessions.
- Ensure new hires take on basic sales training courses, including communication and troubleshooting skills.
- Coordinate mentorship programs for new customer service representatives.
- Maintain updated records of training curricula and material.
Timings: 8 PM - 5 AM (MON-FRI)
Job Details
Satellite BPO
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p
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