Client Service Executive

Amigos Outreach Unverified

Multiple Cities, Pakistan

Posted Dec 04, 2019 204 views Report Job

PKR. 30,000 - 100,000/Month

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Job Description

Responsibilities We are hiring a Customer Service Representative for a USA based project to manage customer queries and complaints. 

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments and complaints.

• Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service.

Job Details

Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Age:
18 - 30 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Jan 04, 2020
Posting Date:
Dec 04, 2019
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Amigos Outreach

Call Center · 11-50 employees - Islamabad, Rawalpindi

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