Posted Jul 18, 2019 4 views
Customer Support Executive (s) are required in Rawalpindi for the Leading Telecom Company. Fresh Graduates looking for a career opportunity must apply for the job.
Customer Support Executive job role is to serve customers by providing product and service information, resolving product and service problems.
Responsibilities:
- Working on the portal and providing support to on field workers.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
Skills
Job Details
Satellite BPO
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p
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