Customer Service Representative

Amigos Outreach Unverified

Multiple Cities, Pakistan

Posted Oct 01, 2021 134 views

PKR. 25,000 - 30,000/Month

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Job Description

A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

1. Resolve customer complaints via phone, email, mail, or social media.

2. Sell products and services.

3. Answer questions about warranties or terms of sale.

4. Advise on company information.

5. Identify and assess customers' needs to achieve satisfaction

6. Act as the company gatekeeper

7. Utilize computer technology

8. Read from scripts

9. Strong phone contact handling skills and active listening

10 Familiar with CRM systems and practices

Job Details

Industry:
Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 31, 2021
Posting Date:
Oct 01, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Amigos Outreach

Call Center · 11-50 employees - Islamabad, Rawalpindi

pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemark ...Read More

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