Posted Oct 20, 2021 12 views
We are Hiring for final expense and medicare campaign:
Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.
1. Problem-solving skills. Customers do not always self-diagnose their issues correctly.
2. Patience. Patience is crucial for customer service professionals.
3. Attentiveness.
4. Emotional intelligence.
5. Clear communication skills.
6. Writing skills.
7. Creativity and resourcefulness.
8. Persuasion skills.
Skills
Job Details
Satellite BPO
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p
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