Customer Services Representative - CSR

Amigos Outreach Unverified

Multiple Cities, Pakistan

Posted Oct 20, 2021 115 views

PKR. 25,000 - 30,000/Month

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Job Description

We are Hiring for final expense and medicare campaign:

Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.

1. Problem-solving skills. Customers do not always self-diagnose their issues correctly.

2. Patience. Patience is crucial for customer service professionals.

3. Attentiveness.

4. Emotional intelligence.

5. Clear communication skills.

6. Writing skills.

7. Creativity and resourcefulness.

8. Persuasion skills.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 21, 2021
Posting Date:
Oct 20, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%
Flexible work time:
No
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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Amigos Outreach

Call Center · 11-50 employees - Islamabad, Rawalpindi

pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemark ...Read More

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