Posted Nov 18, 2021 4 views
Amigos Outreach is looking to hire a Quality assurance manager who has a call center background, candidates with knowledge of Final Expense Program would be given priority
Job Description
- Would be responsible to listen to all the calls generated by the operations team and will be responsible to evaluate those in a timely manner, input all the info obtained from the call into an excel spreadsheet
- Should know all the guidelines and qualification criteria of Final Expense Insurance Program
- Should have at least a year's experience of working in a call center
- Excellent Listening skills
- Profound understanding of English
- Good typing speed
- Should be able to Multi-task and Evolve
Job Details
Satellite BPO
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p
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