Customer Support Representative

AML Communication Unverified

Lahore , Pakistan

Posted Sep 30, 2019 150 views

PKR. 15,000 - 25,000/Month

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Job Description

We are at AML Communication looking for a professional, self-motivated, highly committed and result oriented candidates for the position of Customer Support Representative.

Job Responsibilities 

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels 

  • Acknowledging and resolving customer complaints.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as required.

  • Providing feedback on the efficiency of the customer service process.

  • Ensure customer satisfaction and provide professional customer support.

  • Able to work with according to US Timings. 


  • Ability to communicate in an American accent

  • Strong  Phone communication skills and active listening.

  • Familiar with CRM systems and practices

  • Customer orientation and ability to adapt/respond to different Folks

  • Excellent communication and presentation skills

  • Ability to multitask, prioritize and manage time effectively

Job Details

Job Channel:
Total Positions:
8 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
18 - 30 Years
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year (Fresh and experienced both)
Apply Before:
Oct 30, 2019
Posting Date:
Sep 30, 2019
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AML Communication

BPO · 1-10 employees - Lahore

AML Communication

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