Customer Support Representative

AML Communication Unverified

Lahore , Pakistan

Posted Sep 30, 2019 150 views

PKR. 15,000 - 25,000/Month

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Job Description

We are at AML Communication looking for a professional, self-motivated, highly committed and result oriented candidates for the position of Customer Support Representative.


Job Responsibilities 




  • Maintaining a positive, empathetic and professional attitude toward customers at all times.




  • Responding promptly to customer inquiries.




  • Communicating with customers through various channels 




  • Acknowledging and resolving customer complaints.




  • Keeping records of customer interactions, transactions, comments and complaints.




  • Communicating and coordinating with colleagues as required.




  • Providing feedback on the efficiency of the customer service process.




  • Ensure customer satisfaction and provide professional customer support.




  • Able to work with according to US Timings. 




Requirements:




  • Ability to communicate in an American accent




  • Strong  Phone communication skills and active listening.




  • Familiar with CRM systems and practices




  • Customer orientation and ability to adapt/respond to different Folks




  • Excellent communication and presentation skills




  • Ability to multitask, prioritize and manage time effectively



Job Details

Job Channel:
Industry:
BPO
Total Positions:
8 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Female
Age:
18 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year (Fresh and experienced both)
Apply Before:
Oct 30, 2019
Posting Date:
Sep 30, 2019
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AML Communication

BPO · 1-10 employees - Lahore

AML Communication

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