Posted Sep 16, 2019 20 views
We are a 24/7 INBOUND Service Center with Phone, Email and Live Chat Support services focusing on customer satisfaction.
Looking to hire resources in Morning, Afternoon and Night shifts.
Responsibilities Include:
Collaborate and build relationships with customers to strengthen service competitiveness.
Communicate with customers globally via call, email and chat and answer their queries.
Manages complex transnational or emotional customer situations promptly and professionally.
Experience not required; however, candidates with O/A' Level background or Graduates with business majors preferred.
Most of our clients are based in US so we need someone with excellent written English skills & great accent.
Extra Bonus for the candidates having USA/UK accent.
If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
NO SALE / Targets involved - Fixed Salary & Fixed Shift
Note : This is a permanent spot for the right candidate!
Skills
Job Details
We are the world’s most cost-effective English language-based outsourcing company and specialize in the management of customer care services and back office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country. Our services enable customers to concentrate on their core business by outsourcing their marketing and customer-centric support services, and with years of relevant industry experience, coupled with our strength in recruitment and management of professionals, we're able to handle time critical challenges, while maintaining strict confidentiality of information. These qualities not only allow us to exceed our customers’ expectations, but also provide their clients with an enhanced quality of service experience. At AMZ-FIT, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have both lead to a continuous and growing engagement with industry leading enterprises across the globe.
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