Posted Aug 09, 2019 17 views
100% in charge of all bricks and mortar stores including setting strategies, achieving sales targets, managing retail and store-specific P&Ls, ensuring smooth store operations, developing high quality sales staff and delivering a high standard of customer service.
- Agreeing with Management on yearly targets (sales, new stores, GTM etc.) and developing a clear upwards and downwards reporting and oversight process. Linking targets with appropriate incentive structures as needed.
- Developing strong and clear operations processes and manuals, with clear interdependencies on other functions, and checks and balances to ensure compliance
- Ensuring "sales training program” is properly rolled out in all stores and among all store staff in the true sense
- Ensuring strict inventory and cash control and working with Internal Audit to minimize leakages
- Recruiting, training and managing Regional Managers and sales staff and working closely with them to deliver sales and service targets
- Studying sales trends, pricing policies, inventory flows, customer feedback and recommending actions to improve the business to Management
- Dealing with customer queries and complaints professionally
- Identifying new locations and franchisees (nationally) to increase brand presence strategically. Working closely with landlords, architects, contractors, marketing, IT, warehouse to ensure timely launches.
- Collaborating with Management, Design Production and IT teams to discuss customer needs, inventory requirements and timelines and pricing recommendations
- Collaborating with Marketing to find new ways to increase customer awareness and loyalty
- Be proactive and responsive with Management
- Run a professional business
Skills :
- Expert in sales, customer service and retail store operations
- Experience in running multi store networks
- Expert in retail business models, economics and strategies
- Detailed understanding of Pakistan retail landscape, geographies and locations
- Team player, ability to train, motivate and manage large teams of people
- Expertise in process management, problem solving and running a strong data driven team
- Strong negotiation, problem solving, communications and conflict resolution skills
- Strong excel, analytical, written and upward and downwards management skills
- Knows how to “get things done”. Very strong execution skills
Skills
Job Details
Antal International Network Pakistan
We are experts in the global search and selection industry - we work with professional and managerial talent worldwide. Every day, we help businesses all around the world to find the talent that they need in order to drive their growth, profits and long-term success. Utilising an extensive international network to carry out cross border work allows us to bring a truly unique approach to the recruitment sector. We do this with 1000 experts from more than 120 offices, spanning over 30 countries globally. Over the past 22 years, we have worked with over 60,000 clients making over 100,000 placements. We have continuously improved and refined our internal processes, training and methodologies in order to reflect the business needs of our clients, and market changes in general. We firmly believe that our deep market expertise can benefit organisations that seek a knowledgeable and professional business partner, with scale and global reach. We share information, knowledge and experience for the benefit of our colleagues, clients and candidates – and we do this better than anyone in the world. We can save you time, worry and money. Most importantly, we remove the risk of running a business that lacks the talented staff to make it succeed. Due to our scale and reach, we are equally able to deliver on one-off projects, or cater for your large-scale recruitment needs./p
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