Customer Service Executives - eCommerce

Aodour Pvt Ltd Verified

Lahore , Pakistan

Posted Nov 29, 2019 198 views Report Job

PKR. 20,000 - 35,000/Month

Apply For This Job

Close

Job Description

Note: Preference will be given to candidates who had worked at eCommerce Industry before!

· Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

· Follow up to ensure that appropriate actions were taken on customers’ requests.

· Refer unresolved customer grievances or special requests to designated departments for further investigation.

Working Hours: 9 hours shift

Requirements (Education): Bachelors qualified

Skills & Abilities:

-Strong Communication skill

-Fast Execution & Strong follow-up

-Must know about Social Media Page handling

-Must be good in Excel & Reporting

-Must have a background of a Call Center

-Sales driven and Target oriented

Age limit: 20 to 30

Perks: Commission, Permanent Employment Status, Overtime provided, Annual Leaves, Leaves Encashment, Referral Bonus

Gender: Male & Female

Job Shift: On Rotation

Job Type: Full-time

Salary: 30,000 - 35,000 per month

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 29, 2019
Posting Date:
Nov 29, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Aodour Pvt Ltd

Fashion · 11-50 employees - Lahore

Aodour Pvt. Ltd.