Posted Feb 13, 2020 18 views
Job Responsibilities:
- Helping to develop and implement customer service policies in an organization
- Finding ways to measure customer satisfaction and improve services
- Managing a team of customer service staff
- Handling inquiries from customers.
- Involvement in staff recruitment and appraisals
- Training staff to deliver a high standard of customer service
- Leading or supervising a team of customer service staff
- Learning about your organization’s products or services and keeping up to date with changes
- Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Requirements:
- Excellent verbal and written communication skills
- The ability to maintain calm under pressure
- Efficiency and organizational skills
- Administrative skills
- Computer literacy in order to type up reports, results and details of customer interaction
Education:
Bachelor’s Degree in marketing, business, sales or related fields
Skills
Job Details
Aodour Pvt Ltd
Aodour is famous in providing the best and highest quality cosmetic products to its customers through tireless evaluation of leading brands worldwide. Since its Inception, Aodour has aimed to revolutionize how cosmetics are perceived by providing detailed and in-depth information about each and every product we offer so that our clients can find it easier to identify items that suit their individual needs & they have no problem in the perfect application of these items.
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