Position Requirements:

  •  Expertise in the deployment, support, maintenance and troubleshooting of enterprise voice and collaboration platforms – Cisco Unified Call Manager, Unity, Presence, Expressways.
  • Deep understanding of Cisco CUBE, SRST, FXO/FXS, SIP, T1/ISDN/PRI.
  • Experience provisioning and troubleshooting carrier communication services including POTS, VoIP, PRI, SIP, DID, e.164
  • Experience in troubleshooting and resolving incidents in an enterprise network environment.
  • Requires the ability to manage moderately ambiguous situations and requirements and make decisions based on the information available.
  • Requires the ability to work on multiple tasks of varying scope and scale.
  • Ability to work with external vendors to support voice systems.
  • Ability to work individually as well as part of an overall, sometimes virtual team.
  • Effective communicator both written and verbal. Able to tailor message based on the targeted audience.
  • Experience in documenting technical standard operating procedures (SOPs) and processes.

 Qualifications Requirement:

  •  Bachelor’s Degree or Master’s Degree in area such as Computer Science, Information Technology, Engineering, or Mathematics.
  • Excellent English communication skills.
  • Cisco CCNP Collaboration certification is a must.
  • Certification in ITIL / ITSM will be a plus

 

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BS Computer Science, Information Technology
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Dec 09, 2019
Posting Date:
Nov 08, 2019

dinCloud Pakistan (Private) Limited

Information Technology · 601-1000 employees - Islamabad, Lahore

dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency, and as such our innovative solutions can be tailored to the unique needs of many businesses and industries. At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 150 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our greatest and most valued assets.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Avatar Agent - Non Voice

Progressive BPO, Multiple Cities, Pakistan
Posted Mar 26, 2024
I found a job on Rozee!