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Job Description

  • Manage and monitor VMs running in a virtualization environment using RMM tool

  • Own the process patch management, security, web filtering, asset management etc.

  • Implement policies around OS updates

  • Provide preventative maintenance, troubleshooting and quickly resolve problems to maintain clients virtual environment stable

  • The ability to quickly and accurately diagnose technology problems

  • Ability to work under time constraints and in pressure situations

  • Strong interpersonal skills to communicate effectively with customers

  • Willingness to work with team members or group to achieve common goals

  • Willing to work off-hours for weekly maintenance and on-call duties

  • Demonstrate ability to manage several concurrent projects involving multiple stakeholders executing in a matrix environment.

 Technical Skills:

  •  Experience with Kaseya Products and/or other RMM Tools is a plus

  • Solid in-depth knowledge of Windows environment

  • Exceptional customer service, organization and critical thinking skills.

  • Exceptional written and verbal communication skills in English.

  • Team Work

  • Ability to efficiently and effectively manage time and carry out tasks.

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Dec 08, 2019
Posting Date:
Nov 08, 2019
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Apoyo Tech Pvt. Limited

BPO · 1-10 employees - Islamabad

pApoyo Tech Pvt Limited is offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 400 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clients and operat ...Read More

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