Service Support Engineer

Apoyo Tech Pvt. Limited Verified

Lahore , Pakistan

Posted Mar 19, 2020 139 views Report Job

PKR. 100,000 - 150,000/Month

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Job Description

  • Manage and monitor VMs and network running in a virtualized environment
  • Evaluate and recommend security improvements and system upgrades.
  • Monitor network to ensure optimal performance.
  • Own the process patch management, security, web filtering, asset management etc.
  • Implement policies around OS updates
  • Provide preventative maintenance, troubleshooting and quickly resolve problems to maintain clients virtual environment stable
  • The ability to quickly and accurately diagnose technology problems
  • Ability to work under time constraints and in pressure situations
  • Strong interpersonal skills to communicate effectively with customers
  • Willingness to work with team members or group to achieve common goals
  •  Willing to work off-hours for weekly maintenance and on-call duties
  • Demonstrate the ability to manage several concurrent projects involving multiple stakeholders executing in a matrix environment.

 Technical Skills:

  • Experience with Kaseya Products and/or other RMM Tools is a plus
  • Solid in-depth knowledge of Windows environment
  • Exceptional customer service, organization and critical thinking skills.Exceptional written and verbal communication skills in English.
  • Team Work
  • Ability to efficiently and effectively manage time and carry out tasks.

Job Details

Industry:
BPO
Functional Area:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS, BCS
Career Level:
Entry Level
Experience:
4 Years - 5 Years
Apply Before:
Apr 18, 2020
Posting Date:
Mar 19, 2020
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Apoyo Tech Pvt. Limited

BPO · 1-10 employees - Lahore

pApoyo Tech Pvt Limited is offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 400 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clients and operat ...Read More

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