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Job Description

  • Manage and monitor VMs and network running in a virtualized environment.
  • Manage Team reporting internally and externally.
  • Evaluate and recommend security improvements and system upgrades.
  • Monitor network to ensure optimal performance.
  • Own the process patch management, security, web filtering, asset management etc.
  • Implement policies around OS updates
  • Provide preventative maintenance, troubleshooting and quickly resolve problems to maintain clients virtual environment stable
  • The ability to quickly and accurately diagnose technology problems.
  •  Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems.
  • Demonstrate the ability to manage several concurrent projects involving multiple stakeholders executing in a matrix environment

Technical Skills & Exposure:

  • Experience with server management and monitoring tolls like Kaseya and/or any other RMM Tools is a plus
  • Solid understanding of TCP/IP networks and SNMP based management
  • Solid in-depth knowledge of Windows environment
  • Analytical knowledge of Domain services, Domain controller, DNS/DHCP
  • Willing to work off-hours for weekly maintenance and on-call duties

Soft Skills:

  • Exceptional customer service, organization and critical thinking skills.
  • Exceptional written and verbal communication skills in English.
  • Team Work
  • Ability to work under time constraints and in pressure situations
  • Ability to efficiently and effectively manage time and carry out tasks.
  • Strong interpersonal skills to communicate effectively with customers

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS, BCS, MCS, IT Graduate
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Exposure of Technical Support Role or in Managed Services)
Apply Before:
Mar 07, 2020
Posting Date:
Feb 07, 2020
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Apoyo Tech Pvt. Limited

BPO · 1-10 employees - Lahore

pApoyo Tech Pvt Limited is offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 400 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clients and operat ...Read More

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