• Manage and monitor VMs and network running in a virtualized environment.
  • Manage Team reporting internally and externally.
  • Evaluate and recommend security improvements and system upgrades.
  • Monitor network to ensure optimal performance.
  • Own the process patch management, security, web filtering, asset management etc.
  • Implement policies around OS updates
  • Provide preventative maintenance, troubleshooting and quickly resolve problems to maintain clients virtual environment stable
  • The ability to quickly and accurately diagnose technology problems.
  •  Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems.
  • Demonstrate the ability to manage several concurrent projects involving multiple stakeholders executing in a matrix environment

Technical Skills & Exposure:

  • Experience with server management and monitoring tolls like Kaseya and/or any other RMM Tools is a plus
  • Solid understanding of TCP/IP networks and SNMP based management
  • Solid in-depth knowledge of Windows environment
  • Analytical knowledge of Domain services, Domain controller, DNS/DHCP
  • Willing to work off-hours for weekly maintenance and on-call duties

Soft Skills:

  • Exceptional customer service, organization and critical thinking skills.
  • Exceptional written and verbal communication skills in English.
  • Team Work
  • Ability to work under time constraints and in pressure situations
  • Ability to efficiently and effectively manage time and carry out tasks.
  • Strong interpersonal skills to communicate effectively with customers

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS, BCS, MCS, IT Graduate
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Exposure of Technical Support Role or in Managed Services)
Apply Before:
Mar 08, 2020
Posting Date:
Feb 07, 2020

dinCloud Pakistan (Private) Limited

Information Technology · 601-1000 employees - Lahore

dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency, and as such our innovative solutions can be tailored to the unique needs of many businesses and industries. At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 150 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our greatest and most valued assets.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Deputy Manager Support Services

Confidential , Lahore, Pakistan
Posted Apr 19, 2024

Assistant Manager Customer Services

The Grand City, Faisalabad, Pakistan
Posted Apr 02, 2024

Services Advisor

Posted Apr 15, 2024
View All
I found a job on Rozee!