Posted Feb 16, 2019
Job Responsibilities:
- Achieve established standard, while making calls, for both operations and quality assurance.
- Maintain an accurate and complete understanding of all client products/services that are to be up-sold.
- To identify and handle customer inquiries and respond to their questions in the best possible manner.
- To speak in an accent that is fully understood and appreciated by the customer.
- To engage in a friendly and polite telephonic conversation with the customer.
- To have knowledge regarding efficient usage of software for their respective system tools.
Required Skills:
- Excellent communication
- organizational and interpersonal skills
- Time Management
- Team work
- Flexibility to work in any shift including weekends
Job Details
dinCloud Pakistan (Private) Limited
dinCloud is an all-encompassing Cloud Service Provider (CSP) with a global footprint of data centers. Our portfolio includes Cloud Hosted Virtual Desktops, Servers, and Databases. For over 10 years, we have been innovating in the cloud space- as a ‘born in the cloud provider. While we have evolved over the years, our core philosophy remains centered on security and transparency, and as such our innovative solutions can be tailored to the unique needs of many businesses and industries. At dinCloud, we maintain a dynamically robust environment that is ever-changing and evolving in parallel with the latest technologies, trends, and industry standards. With a highly skilled and qualified workforce of over 150 personnel in our Islamabad, Lahore, and United States offices, we function with the firm belief that our employees are our greatest and most valued assets.
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