Customer Service Representative

Arch Enterprises Unverified

Multiple Cities, Pakistan

Posted Feb 12, 2021 312 views Report Job

PKR. 12,000 - 15,000/Month

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Job Description

  • A start-up company in partnership with an international UK based company is seeking a customer service rep whose primary responsibilities would be to respond to customer queries in the form of incoming calls, e-mails, whatsapp messages, and facebook messages.
  • Our company uses a CRM system for management of messages.
  • Along with this, it is the rep’s responsibility to make outward sales calls to clients who have submitted their information and are interested in our product.
  • Our company sells a digital product subscription.
  • The ideal candidate must be fluent in written and spoken English and Urdu.
  • This position offers the flexibility of primarily being able to work from home using your own laptop / pc, and a company provided phone.
  • The candidate however must be based in Islamabad or Rawalpindi for the rare occasions in-person meetings or coordination are required.
  • The working hours are Monday – Friday 1PM to 10PM Pakistan time, and the representative must be available online during these hours.
  • Short breaks can be coordinated with another customer representative. Saturdays and Sundays are off.
  • This position is also a great opportunity to learn and grow in the fin-tech industry.
  • Training about the product, and guidance on communication will be provided by the company.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Mar 12, 2021
Posting Date:
Feb 12, 2021
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Arch Enterprises

Banking/Financial Services · 1-10 employees - Islamabad, Rawalpindi

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