QA & Customer Support
Operations, Support and Delivery
Full Time / Permanent ( 24 / 7 )
Bachelor's in Computer Sciences or Information Technology
3 Years - 5 Years
Do you want to be a teammate of a global leader entity in delivering functionally rich, easy to deploy e-security solutions? Ascertia promotes fast paced and challenging environment and provide room to grow with your skills. We believe in aggressive timelines and challenges for multiple team based projects. Do you want to experience and feel as being a part of business engaged in digital signature creation, verification, timestamping and secure archiving products as well as eID validation? Ascertia is enriched with ample motivated environment and a promising workplace to take you along.
Ascertia (Pvt.) Limited is looking to hire an Senior Application Support Engineer.
The individual must be a strong team player with the ability to manage multiple critical projects and issues concurrently, while remaining focused on the business impact and production support. This is a fast-paced environment, and the individual must possess a willingness to adapt, overcome, and succeed in a constantly changing business and technical environment.
Responsibilities include handling operational tasks, documentation, quality assurance, delivering the products and related services to clients, enterprise application support to new & existing clients over email / phone / live chat / remote session etc.
Candidate will be required to:
Why work for Ascertia?
Ascertia is a UK private limited company. The focus of the company is the development of high trust PKI products particularly focused on long-term digital signatures and of course the sale of these mainly through our partner network that spans the world.
Ascertia is recognized brand in high trust cryptographic security. A good number of the security industry leaders recommend or resell Ascertia products. Gartner rates Ascertia very well for our leadership position in providing high trust digital signature solutions and our global delivery capability.
We are a successful global provider of products and services with a friendly and caring approach to our colleagues. We are a friendly team of people that focus on getting the right relationships with our key partners and clients.
Around the world there are approximately 100 staff with a real focus on R&D and technical high trust sales. The majority of sales are via channel partners. Revenues continue to grow well we are looking to expand our Professional Services Team.
There is excellent growth potential at Ascertia. There is no limit to the progress a successful candidate can make – we are heavily dependent on the personal skills and experience people bring and the way these can be harnessed for company and personal success.
Ascertia Pvt. Limited a multinational software development company, specializing in the field of IT Security and PKI (Public Key Infrastructure). Ascertia is a privately funded ISO 9001:2000 certified company, managed from UK, Dubai and have an offshore development office in Lahore. Ascertia's prim ...Read More