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Phone Banking Officer

ASK Development Unverified

Lahore , Pakistan

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Posted Nov 10, 2021 136 views

PKR. 20,000 - 35,000/Month

Your duties as Phone Banking Officer in Allied Bank include (but are not limited to):

  •  Answering incoming calls and address customer's queries
  • Provide product, service information to customers and resolve complaints
  • Route calls to appropriate resources
  •  Follow-up calls when necessary
  •  Build rapport with each customer
  •  Educate customers about the services
  • Balance time effectively to ensure the department meets the expected service level
  • Resolve customers concerns and complaints
  • Handling stressful situations appropriately

Skills

Attention to Details Receptionist Duties عمليات خدمة العملاء h Operations Management

Job Details

Industry:
Consultants
Functional Area:
Client Services & Customer Support
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg, Lahore, Pakistan
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 11, 2021
Posting Date:
Nov 10, 2021

ASK Development

Consultants · 51-100 employees - Lahore
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