Assistant IT Manager

Confidential Verified

Lahore , Pakistan

Posted Feb 13, 2021 315 views

PKR. 30,000 - 50,000/Month

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Job Description

We are looking for a passionate and energetic individual as an IT Support Officer for a renowned group of companies based in Lahore who maintains computer networks of all types, providing technical support and ensuring the whole company runs smoothly.

Duties and Responsibilities

  • Help in Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Assist in monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Assist in providing technical support across the company
  • Setting up accounts for new users
  • Assist in repairing and replacing equipment as necessary
  • Act as the initial point of contact for all computer and system-related concerns from clients or other employees
  • Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction
  • Organize and file documentation and instructional guides for computer hardware
  • Maintain a working log detailed all required system updates, as well as date of completion
  • Attend virtual meetings with clients to analyze, troubleshoot and diagnose hardware or software problems.
  • Resolve technical issues related to network interruptions
  • Actively update, maintain and monitor all aspects of computer networks
  • Experience installing and configuring computer systems and applications
  • Ensure the security of an organization’s IT database by performing backups and updating security protocol
  • Professional written and interpersonal skills are essential when communicating with a co-worker, customers, and clients
  • Maintain detailed reports listing requests to technical assistance, steps taken to resolve them
  • Must maintain a log of ticket generation and problem-solving.
  • Collaborate with programmers, developers, and designers to achieve set objectives

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
IT
Job Location:
Gender:
Male
Age:
25 - 40 Years
Minimum Education:
Bachelors
Degree Title:
IT/CS
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years
Apply Before:
Mar 14, 2021
Posting Date:
Feb 13, 2021
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