Customer Support Representative

AT Technologies Unverified

Islamabad , Pakistan

Posted May 16, 2019 127 views

PKR. 35,000 - 45,000/Month

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Job Description

About The Job

As a Customer Support Executive, you will serve as the first point of contact for issues and queries about  “AT Tech” Products. We expect you to provide world class customer experience by working closely with our technical team to provide timely and efficient solutions to our customers.

This job is Islamabad (Bahria Town, Phase-4) based and Only for Females.

Responsibilities

  • Email, Chat and Voice Support - Answer inbound inquiries coming through AT tech support line, live chat feature or support email address during GMT business hours
  • Analyse and collect customer support requests and bugs and consult with the product and engineering teams to address these issues

Qualifications

  • 2-3 years in customer service
  • Excellent verbal and written communications skills
  • Native or bilingual spoken and written English skills
  • Technical knowledge /CS/IT Background.

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Degree Title:
BSC
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Ability to conduct technological analyses and research)
Apply Before:
May 21, 2019
Posting Date:
May 16, 2019
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AT Technologies

Telecommunication / ISP · 11-50 employees - Islamabad

pAt Technologies /p

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