This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.

London Cab Controllers

We are an inbound support office for several minicab companies in UK. Primary objective is answering phone calls from across the world and taking bookings for journeys. Our agents adhere to international standards with excellent English & outstanding customer care. Atlas-Lahore is unparalleled in offering financial and job stability. Our offices are in the ARFA Software Technology Park with state-of-the-art infrastructure and technology. We ideally require UK return candidates who understand London and its geography. However, all applicants must be based in Lahore.

Main Duties:

Handling inbound calls and processing customer bookings, reservations and inquiries
Building relationships with new and existing customers and corporate clients
Managing travel and journey issues on behalf of our customers via Realtime in-house tracking systems and applications
Case creation for customer complaints
Achieve and maintain all performance, productivity and quality targets set

Essential Requirements:

Good command of the English language
Excellent verbal and written communication skills
Computer literate with good keyboard skills
Call centre and/or customer service experience
Willingness and ability to learn and work long (Often Unsociable) shifts

Preference will be given to candidates having:

Taxi or similar travel booking experience
Customer service qualification
Working knowledge of any dispatch system
Topographical knowledge of London

Note:

If you have been a cab controller in London – You are almost guaranteed a Job in Lahore. All candidates will go through a paid training period.

(Highly competitive remuneration will be offered as per your experience and abilities)

Skills

Feedback Assessment Committed to Work

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

10 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Ferozepur Road, Lahore, Pakistan

Gender:

Male

Age:

22 - 40 Years

Minimum Education:

Bachelors

Career Level:

Entry Level

Minimum Experience:

1 Year ((Experience in the relevant industry is not mandatory but preference will be given to candidates who have actually worked in the cab industry while they lived in London))

Apply Before:

Sep 09, 2018

Posting Date:

Aug 08, 2018

Outkom Enterprises

BPO · 11-50 employees - Lahore

We are a London and Lahore based company looking for new faces and new ideas. Outkom offers an innovative, fast-paced, friendly and informal working environment. Our agents are trained according to a peak code of conduct and are always adept at understanding customer needs, and most importantly, delivering on them. Outkom-Enterprises is unparalleled in offering financial and job stability. Our employees roll up their sleeves, dig into the work and never stop learning. If you're looking for a collaborative environment where you'll be challenged intellectually, consider Outkom Enterprises..

Recommended Jobs

London Cab Controllers